Frequently Asked Questions
Everything you need to know about shopping with Girl In Mind.
How long does shipping take and what are the costs?
We offer several shipping options including Standard Delivery (3-5 working days) and Next Day Delivery for urgent fashion needs. Shipping costs are calculated at checkout based on your location and selected service.
What is your return policy?
We want you to love your purchase. If you are not completely satisfied, you can return your items within 28 days of receipt, provided they are in their original condition with all tags attached.
How do I find the right size for me?
To ensure the perfect fit, please refer to our comprehensive Size Guide located on each product page. Our styles generally run true to size, but specific fabric stretch info is included in the descriptions.
Can I track my order once it has been placed?
Yes! Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to follow your parcel's journey.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer flexible payment options through Klarna and Clearpay, as well as PayPal.
Do you restock items that are sold out?
Our most popular styles do sell out quickly! We recommend signing up for 'Back in Stock' notifications on the specific product page to be the first to know when your favorite piece returns.